Refund Policy

We want you to be 100% satisfied with your purchase

Last updated: April 2026

30-Day Money-Back Guarantee

If your license key does not work and we cannot provide a replacement, you are entitled to a full refund within 30 days of purchase.

Eligible for Refund

License key does not activate and we cannot provide a working replacement
Wrong product delivered (different from what was ordered)
Duplicate purchase (accidentally bought the same product twice)
Product not delivered within 24 hours of purchase
Technical incompatibility confirmed by our support team

Not Eligible for Refund

License key has already been activated / used
More than 30 days have passed since purchase
Change of mind after key has been revealed / delivered
Incompatibility due to not meeting system requirements listed on the product page
Issues caused by third-party software or modifications

How to Request a Refund

1

Contact Us

Email support@licensestore.com with your order number

2

Review

Our team reviews your request within 24 hours

3

Refund

Refund issued to your original payment method

Refund Processing Time

Payment MethodProcessing Time
Credit / Debit Card5-10 business days
PayPal1-3 business days
Apple Pay / Google Pay3-5 business days
Cryptocurrency1-2 business days (in equivalent value)

Replacement Policy

Before issuing a refund, our team will first attempt to resolve the issue by providing a replacement license key at no additional cost. If a replacement is not available or does not resolve the issue, a full refund will be processed. We are committed to ensuring every customer receives a working product.

Contact Information

For refund requests or questions about this policy, please contact us at support@licensestore.com or visit our Contact page.